To access smsgui.com helpDesk you can:

• Use our Ticket Support System (preferred method for fastest response)
• or for an online staff member, you can use our realtime chat system by clicking on the online/offline indicator in the status bar below. Note: staff member may be answering support tickets and not available online for chat at times.
• or email us.
• sales@smsgui.com same as above Ticket Support System method (non-web based submission)
• support@smsgui.com same as above Ticket Support System method (non-web based submission)
• alert@smsgui.com from Ticket Support System for urgent support requests. If available, attempt to chat with live agent first
• noc@smsgui.com Networks Operations Center, SMSc & Gateway issues

HELP INDEX

• FREE SMS GENERATOR
  
• EMAIL2SMS
  
• LIVE OPERATOR / ONLINE HELP
  
• REPORT SPAM
  
• REFER A FRIEND
  
• PRICING INDEX
  
• YOUR STATUS bar
  

FREE SMS GENERATOR

Think of yourself in Las Vegas standing in from a slot machine, you pull the lever, the wheel is spinning... and voila! Jackpot, you win! Click on TRY to test your luck at winning FREE SMS to send to anyone around the globe. We request your email address and mobile number in order to send you the coupon code so you may log on to smsgui.com to retrieve and send your Free SMS.

EMAIL2SMS

How frustrating is it to be anticipating the arrival an important email while on the run? Click this button to find out about the excitement (not to mention anxiety-reducing) of receiving email directly to your mobile phone wherever you are via SMS.

LIVE OPERATOR / ONLINE HELP

smsgui.com is here to serve you. Have a question you cannot find the answer to anywhere on the website, but need it answered quickly and correctly? Click on Live Operator from the homepage or on Online Help (available at the bottom of every page in the Status bar). One of our friendly operators will assist you in finding the answers that you seek.

REPORT SPAM

smsgui.com takes spam SMS very seriously, following EU standards. If you have requested to stop receiving sms from any of our registered users and they have failed to abide by your request, we urge you to report the issue directly to us, and in the process unsubscribe yourself from SMS lists.

REFER A FRIEND

Like the smsgui.com website? Think your friends or colleagues would be interested in our services? Refer your friends to our website by clicking the Refer-A-Friend icon, available on every page of the website on the top menu bar.

PRICING INDEX

The scrolling Pricing Index displays the most current prices per SMS on a country by country basis. Click on your country of interest, or, if it is not displayed, click on any country to get the Country Rate Calculator. Select your country from the drop-down list to retrieve the rate. Contact us for bulk SMS purchases to receive even further discounted rates.

YOUR STATUS bar

The Status bar at the bottom of every smsgui.com page displays a user's current account statistics. As a registered user, it is quite helpful to be able to see the status of your account and the state of the SMSgui server at all times, regardless of where you are in the website.